Studio Policies

Cancellation policy

 

Must cancel before 48 hours of the appointment. No show or same day cancellation will be charged 100% with the card on file . If you are attending your appointment please confirm. Failure to confirm appointments will result in cancellations to free up the time for another client.

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Please arrive to your appointment 5-10 minutes early. If you arrive 5 or more minutes late to your appointment you will be subject to a fee and will have to reschedule your appointment or added to the waitlist for another date. 

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Sick policy please do not show up to your appointment sick. If you show up and are visibly sick ( running nose, loss of voice , coughing etc) Jen will deny and not perform services and there will be a 50% charge to your card on file.

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Studio Policies 

 

• Cancellations: Appointments must be canceled at least 48 hours in advance.

• No-shows or same-day cancellations will be charged 100% of the service fee to the card on file.

• Arrival Time: Please arrive 5–10 minutes early for your appointment.

• Late Arrivals: If you arrive 5 or more minutes late, you may be subject to a late fee, and your appointment may need to be rescheduled or placed on the waitlist for a future date.

 

 

Sick Policy

 

For the health and safety of all clients:

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• Please do not attend your appointment if you are sick.

• If you arrive with visible symptoms (e.g., runny nose, coughing, loss of voice), services will not be performed, and 50% of the service fee will be charged to the card on file.

 

Thank you for understanding and respecting these policies.